Showing posts with label 2014. Show all posts
Showing posts with label 2014. Show all posts

Tuesday, 23 December 2014

The 8 worst social media blunders of 2014

When in doubt, don’t tweet it out.
That should’ve been the motto for these blundering brands and clueless tweeters. Luckily for us, it wasn’t.
In the interest of living and learning (and convincing ourselves that these massive slip-ups will never, ever happen to us), here are the biggest social media blunders of 2014.

1. #ImAMetsFanBecause








Photo: Twitter/@Met

In the spirit of good, old-fashioned user-generated content, the Mets invited their “fans” to tell them why they love the team — the same team that’s seen a years-long struggle. The resulting tweets were somber, heartbreaking, and downright hilarious.

They meant well. They really did.

2. A forbidden kiss




The Duggars love love. They love couples showing their love through public displays of affection. They love it so much, they invited other married couples to do just that on their official Facebook page.












Photo: Facebook/John Becker


But there was one tiny catch, as John Becker and his husband quickly learned. Apparently the Duggars left out “opposite sex” before the word “couples.” The famous family deleted Becker’s photo, along with similar photos from other same-sex duos.

You really ought to be more specific next time, Duggars.

3. NYPD




Photo: Twitter/@justinwedes


NYPD asks followers to tweet pictures of friendly cops… What could possibly go wrong?!

Surprisingly, NYPD spokesman Stephen Davis was not discouraged in the least: “People are free to do what they want. But we are doing it to get our messages out to the communities . . . We will not be deterred from our social media objective.”

4. DiGiorno #WhyIStayed



The pizza company jumped on a hashtag about domestic violence — but clearly didn’t understand the context.

DiGiorno deleted the tweet within minutes, and issued an apology. “A million apologies. Did not read what the hashtag was about before posting.”

Here’s a hashtag they could have used: #WhenInDoubtLeaveItOut.

5. What power outage?



Photo: Fox
During a massive service outage in Boston, LA, Chicago, and Dallas, Charter Communications decided to ignore customers’ social-media pleas for help — and talk about the Simpsons instead.




6. Cheerios













Cheerios Super Bowl ad featured a 6-year-old girl and her interracial parents, and someone at MSNBC figured everyone but conservatives would enjoy it.

A tweet from the company’s account read, “Maybe the rightwing will hate it, but everyone else will go awwww: the adorable new #Cheerios ad w/ biracial family.”

MSNBC President Phil Griffin fired an employee and personally apologized following the “outrageous and unacceptable” tweet.

7. Delta giraffe gaffe


Delta Airlines only wanted to congratulate the U.S. on winning the World Cup game 2-1. So they sent a tweet showing the Statue of Liberty to represent the U.S., and used a giraffe to symbolize Ghana — but giraffes aren’t native to Ghana.

8. Tweet #nomakeupselfie, adopt a polar bear



Photo: Instagram/Zumapress.com


The social media campaign “#nomakeupselfie” went viral last week, in an effort to raise awareness and money for breast cancer research

But thousands of people nearly adopted a polar bear instead.

In order to donate to Cancer Research UK, you had to text the word “BEAT” to a generic donations number, but instead, some charitable folks’ generous donations were auto-corrected to “BEARS,” resulting in them adopting a polar bear rather than donating to Cancer Research.

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Saturday, 20 December 2014

How social media is changing the way we see conflict

Sharing images through social media has armed a new generation of citizen witnesses to challenge our perception and awareness of human rights crimes. 
A destroyed ambulence sits in Shujaiyeh, one of the many images that made up the social media war that erupted this summer during Israel's military offensive into Gaza. Wikipedia/Boris Neihaus. Some rights reserved.  
Traditional media have long held the monopoly over the way war and catastrophe is visually represented. Until recently, what we saw was essentially the preserve of a handful of brave photographers who dipped in and out of warzones, and the iconic image selected by editors most likely to capture the viewer’s attention (and therefore sell more newspapers.)
Today, things look very different: 350 million photographs are uploaded to Facebook every day, 27,800 photographs are shared on Instagram every minute, and 20% of all pictures in the history of the photograph were taken in the last two years. It is safe to say we are living in an electronic age dominated by visual, rather than written, communication.
Granted, much of this means banal snapshots of everyday life. But increasingly, ordinary citizens are using imagery–via their social media accounts–to document and raise awareness of conflicts, atrocities, and the suffering of distant others–and in turn, changing the way we visualise conflict. Smartphone technology has enabled so called ‘citizen camera witnesses’ to use their mobile phones to “produce incontrovertible public testimony to unjust and disastrous developments, in a critical bid to mobilise global solidarity through the affective power of the visual.” And social media has enabled the billion-plus social network users to take on their own editorial role: to ‘share’ witness by sharing, tweeting, and re-posting images that have caught their attention, and interact with these images in new and innovative ways.
The Israel-Palestine conflict has been particularly susceptible to this phenomenon. In Gaza, western interests, an engaged global audience, and the active use of photos by Hamas and the Israeli Defense Forces to push their respective causes collide to produce a fertile visual ecology of the war.
In August 2014, when violence erupted yet again, more than ever before an all-out online image war broke out. The weapons of this war were the images of dead children like Shamia, a newborn who survived her mother’s death, only to die 4 days later when Israel is said to have cut electricity supplies to Gaza. They were the images of Israeli civilians gathering on hillsides to watch and cheer on the air strikes like a spectator sport, decked out with chairs and beers and snacks for the event. And they were the images of the ‘victory album’ distributed to Israeli soldiers, containing before and after scenes of Gaza City’s ravaged Shujaiyeh neighbourhood (subsequently leaked to the public).
The soldiers of this war were millions of social media users who saw these pictures, sharing them with their friends and followers, and weighing in with their opinions to create a parallel battlefield that gained a life of its own parallel to the more sanitised version of events that tend to be presented by traditional media. It was a war that gained traction when celebrities jumped on board, such asAntony Bourdain, who tweeted a picture of a dead child on a Gazan beach, which was subsequently re-tweeted over 15,000 times.
Whilst Israel might have won against Hamas’s rocket arsenal, if the battle was to visually promote the plight of the Free Palestine movement, it feels like the international army of socially networked citizens has won. As Professor Karma Nablusi recently said:
On this bloody international battlefield over truth…where with images, eyewitness reports and videos sent direct from the killing fields of Gaza, anyone in the world with a phone, a laptop or even just a neighbourhood cafe with a television can experience the hourly atrocities that a high-tech occupying army is capable of imposing…Israel has lost. 
But in the aftermath of this flurry of internet activity, one can’t but help wonder, what do these 21st century cyber victories actually mean?
The notion of bearing witness–usually by photographs–has long been regarded as integral to the representation of violence, conflict and humanitarian disaster. Arguably, documentary imagery of suffering bodies is instrumental not only in revealing truths, but in supporting reform movements shaping our perception of poverty and underpinning the work of NGOs. Such usage of imagery tends to be premised on the assumption that knowledge is power; that if people only knew what humans were capable of doing to each other, they would intervene. The exposure that images get on social networks must therefore offer enormous new opportunities to galvanise the international community’s support to right some wrongs.  
Conversely, however, there is persuasive evidence suggesting that the relationship between knowledge and action is not so simple. South African sociologist Stanley Cohen’s seminal studies of the psychological and political mechanisms used to avoid uncomfortable realities found that mediated awareness of the suffering of others engenders not much more than ‘denial’ or desensitisation–whether by blocking out, turning a blind eye, shutting off, not wanting to know, or seeing what we want to see. These sorts of responses make us file our knowledge away, and allow initial awareness (and even distress) concerning an issue to go no further.
Granted, this research was conducted before the advent of social media and camera phone technology. In fact, the emotional response to images people are exposed to online is a largely unstudied field–which is strange given the increasing prevalence of sharing witness.
In the wake of Israel’s military incursion into Gaza in November 2012 when another–albeit smaller– image war took place on social media, I started investigating how people reacted to imagery they were exposed to via social media, as opposed to TV or broadsheet coverage.  
Survey data, and analysis of social media comments to a number of images that went viral, and interviews with eminent members of the photojournalism community, led to preliminary findings that, although denial and desensitisation are continuing features of our reaction to distant suffering, people do engage with images of humanitarian issues and conflict differently from seeing images in a broadsheet or on TV.
For example, it was found that social network users will often pay more attention to images on social media than images they might otherwise see on traditional media (“I take notice if an image is sent through via friends and family,”; “I definitely pay more attention to what is on social media than what is on the news,”), triggering awareness of new and different perspectives and further action–even if something as simple as reconsideration, or reading up further on an issue (“they often raise my awareness or draw attention to issues I haven’t previously considered,” “I…hope to raise awareness of protecting human rights and promoting peace through sharing.”)
Furthermore, it appeared that images seen on social media felt more real to viewers (“the images brought it closer and the vary ordinariness of some of the images made it more real”; “they seem to have more honesty about them which means they become less like media wallpaper and somehow more real”), which makes them feel closer to and empathise with distant sufferers (“images help to understand better the scale and seriousness of the issues, make me feel related to the people experiencing it.”) A not insignificant 35% of survey respondents went so far to report that the visualisation of conflict on social media made them feel like they were personally experiencing the conflict. The act of sharing witness was thus found to be a potential source of power not to be underestimated by international organisations and human rights groups alike.
Skip to 2014, however, and despite an unprecedented visualisation of the Gaza conflict online, the social media landscape has changed again. For this year marked the introduction of complex algorithm changes by Facebook and an increasing trend of organisations removing posts unhelpful to their cause–both of which alter social media’s organic reach. As Wired Magazine recentlyreported, “in 2014 the News Feed is a highly-curated presentation, delivered to you by a complicated formula based on the actions you take on the site, and across the web”, which has the unfortunate implication that “we set up our political and social filter bubbles and they reinforce themselves—the things we read and watch have become hyper-niche and cater to our specific interests.”
At this juncture only time, and further research, will therefore tell if and how the visualisation and personalisation of conflict might at last force the international community to have some sort of a cosmopolitan moment in times of crisis. But at the end of the day, #FreePalestine’s recent social media victory has not led to an ICC investigation into the war crimes it allegedly uncovered. Right now, it feels like it hasn’t led to very much at all. 

Wednesday, 10 December 2014

How sport dominated social media in 2014

If you were on Facebook or Twitter this year you will have heard a lot about the World Cup and the Champions League – while watching people douse themselves in ice-cold water
 Who are the world’s most popular football clubs on social media?


 David Luiz and Luiz Gustavo react after being thrashed by Germany 7-1 at the World Cup. Photograph: Pool/Getty Images

It says something about human nature that the most tweeted about event in sport this year was Brazil’s 7-1 trouncing against Germany at the World Cup. The hosts fell from their perch the way Homer Simpson falls off a cliff: the pain went on and on and on and on and on and on and on. And the people of the world united to tweet in derision, delight, dismay and disbelief. 
The World Cup dominated the attention of sports fans across the globe in 2014, with six of the 10 most mentioned moments coming from those 33 days in the summer. Mario Balotelli offering his romantic services to the Queen, Mario GΓΆtze scoring the final goal of the competition and Wayne Rooney’s strike against Uruguay were all popular topics, but the World Cup was a victory for the German concept of schadenfreude.

Biggest moments of 2014 on Twitter

Eight of the UK’s 10 most tweeted about moments of 2014 (so far) were related to sport. Brazil’s defeat to Germany tops the list, followed by Rooney’s equaliser against Uruguay. The World Cup dominates the list – six of the 10 biggest events on Twitter related to the World Cup, with two more from the Champions League.


Highest trending sporting events of the year

With events at the World Cup dominating in 2014, it comes as no surprise that #WorldCup and #WorldCup2014 top the list of sporting event trends on the social media site this year. With fans (and critics) loving to get involved in the conversation, a range of sporting events in 2014 offered the chance for people to offer their views on Twitter. Tennis, horse racing and winter sports also proved popular.

World Cup 2014

There were 672m tweets sent about the World Cup finals in Brazil, with 35.6m of them sent during Germany’s 7-1 win against the hosts in the semi-final, setting a new record for the most-discussed live event in Twitter’s history. The most retweeted message of the tournament came from, well, who else ...


The Premier League clubs’ most tweeted about players





Top 10 topics on Facebook in 2014

Again the World Cup dominated. The tournament in Brazil was the most discussed global moment on Facebook and the third most talked about topic in the UK. The Scottish referendum was the most discussed event in the UK on the social media site. According to Facebook data, there were more than 10m interactions on Facebook about the referendum in the five weeks leading up to the vote on 8 September.

What would a social media roundup of 2014 be without a selfie mention?

Twitter are calling 2014 the year of the selfie. Now, argue among yourselves in the comments section about whether this is a fair summary of the past year, but according to the social media site’s stats, the term “selfie” has been mentioned more than 92m times on Twitter. Among the most memorable sport related selfies of last year is the Queen’s photobombing of Australian hockey player Jayde Taylor’s picture taken at the Glasgow National Hockey Centre during the Commonwealth Games in July. 



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