Showing posts with label hashtags. Show all posts
Showing posts with label hashtags. Show all posts

Saturday, 12 December 2015

Social Never Sleeps: 4 Social Media Marketing Holiday Tips

Source

Tuesday, 17 November 2015

Are Hashtags Overrated And Overused? The Surprising Effect Of Social Media #’s

Some people use way too many hashtags in their social media posts. Some brands use none at all. Many businesses are not sure how hashtags can help. Can hashtags help at all?
For this study we wanted to look at how many brands use hashtags in their posts, how many hashtags they use per post and what the engagement rate is depending on number of hashtags used.
All this in order to help you figure out what the best way to go is for your own brand.

theme


We looked at both Instagram and Twitter. We looked at three months of data from August 1st to October 31st 2015. The engagement rate shows the number of people who either click on like or comment (or retweet on Twitter) on the individual post as the percentage of the total followers.

The results surprised us. Let’s take a look.
Instagram
We looked at more than 1,500 active Instagram accounts that posted 135,000+ posts in the 3-month period and had 300+ million followers combined.
What did we find out? 13.8% of all posts didn’t include any hashtags. The engagement rate is highest (3.03%) in posts that use three hashtags. Second best and only slightly lower engagement rate, 3.02%, is on posts with no hashtags at all.
Many brands overuse hashtags on Instagram. 49% of all posts include four or more hashtags even though the engagement rate declines after hashtag number three.
Here’s the full data:
10 11-15 16-20 21+ % 13.8 17.2 10.7 9.3 7.3 5.8 5.1 3.6 3 2.2 1.7 6.6 4.6 9.1 ER 3.02 2.9 2.93 3.03 2.72 2.6 2.4 2.13 1.83 1.7 1.6 2.3 1.6 1.8
Twitter
On Twitter we looked at more than 1,300 accounts that have 60+ million followers combined and that posted almost 600,000 tweets in the 3-month period.
Twitter may have made hashtags mainstream but 55.8% of all tweets didn’t include hashtags at all. Twitter differs from Instagram by having the 140-character limit, which contributes to only 4.75% of all tweets having three or more hashtags.
Surprisingly, adding a hashtag doesn’t result in any boost to the engagement rate. Tweets without hashtags outperform tweets with hashtags.
Here’s the full data:
% 55.8 24.45 15 3.13 1.62 ER 1.9 1.84 1.2 0.4 0.19
How many hashtags should I include in my post?
As you can see in these numbers hashtags may not necessarily be the answer to getting more reach and engagement.
Why is this?
● Discovery on both Twitter and Instagram may be broken first of all.
● Too much content being posted at any time might be one other reasons.
● Too much spam and irrelevant content being tagged might be another reason.
● People not using either of the platforms to venture outside of their own feeds could be the cause too.
● Brands using irrelevant hashtags in their posts is a possibility too.
But what should a brand do? Following are our recommendations.
So what’s the recommendation for Instagram?
Be comfortable to go without hashtags when there’s nothing relevant and fitting. You will not lose out on extra engagement.
Focus on the quality of content itself. Your content needs to be interesting. It needs to be remarkable. It needs to be funny. Entertaining. Inspirational. Motivational. Informational. Even educational.
Find ideas that work. Take a look at your past performance to see what type of imagery and videos worked best. Analyse your competitors through a tool such as Locowise in order to figure out what performs for them and get inspiration from their work.
If you do find a relevant hashtag or two, feel free to include them. But don’t go over three hashtags per post. Any benefit of using hashtags decline after three hashtags.
Hashtag recommendations for Twitter?
Twitter may be famous for hashtags but they do not seem to contribute much to your engagement. Do not spend too much time thinking about the perfect hashtag to use in your tweet. Recommendation to focus on the quality of content counts for Twitter too.
If there’s a hashtag that is relevant and that stands out, do feel free to use it once in a while. Do not use more than one hashtag per post too frequently though as the engagement rate drops dramatically.
Just like on Instagram, always think about what hashtags fit your brand. You should not include any irrelevant hashtag into your posts. That is spammy behaviour that will be very negative to your brand and will result in a lower engagement.
Interesting in exploring hashtags a bit further?
You can also Locowise to explore different hashtags. Our Hashtag tool allows you to see how many people use a hashtag, the reach of a hashtag and the trending use of a hashtag over a period of time.
Source

Saturday, 17 October 2015

8 Incredibly Easy Tips for Using Social Media to Boost Your Business’ Sales!

click to return to the previous page



For many small business and e-commerce stores, social media is an excellent platform to connect with existing customers and attract the attention of potential customers. Social media marketing is a valuable promotional tool that can help spread your outreach, increase sales, and allow your business to grow; here are several tips to take full advantage of the social media trend to up your revenue:
  • Determine the best way to connect with prospective customers.
    First, evaluate your current and prospective customer base. Find out where they are spending their time, and go there. If your customers are less likely to be on social media, don’t waste your time. If they are using popular sites (Facebook, Twitter, LinkedIn, Instagram, Pinterest, etc.), determine which site will be best for connecting with them.Each social media platform has its place in sales marketing:
    • Facebook is the all-around ideal for business/customer sales; however, if your company has limited funds for advertising, you may want to consider using several sites to boost your visibility.
    • Twitter is also a great place for many types of e-commerce, and is one of the more popular sites when it comes to customer service.
    • LinkedIn has an air of professionalism that is perfect for business-to-business sales – connecting with larger companies who may be interested in your products and services.
    • Photo-based sites, such as Instagram or Pinterest, are all about engaging with your customers in a fun, interesting way with a highly visual connection.
  • Offer incentives for frequent purchases.
    As the saying goes, it costs more to get a new customer than it does to keep your existing ones. Take the time to focus your attention on your current social media followers by rewarding them with offer deals, discounts, coupons, and specials that are based on the frequency of purchases. This strategy not only encourages customers to make purchases more often but also lets them know that you appreciate and notice their support.
  • Promote ALL the products and services your business offers.
    If you want to increase sales, you have to make sure your customers know what you are selling. You can do this seamlessly by featuring a different product or service weekly and highlighting what they are and why your customers should be interested in them. Don’t neglect to mention any products or services you offer!
  • Add a shopping cart.
    If Facebook is your site of choice, add an online store directly to your business’ Facebook page so customers have the option of making purchases right then and there (without being directed to another site). Make shopping as easy and hassle-free for your customers as possible.
  • Go mobile.
    In a recent study, 85% of Americans stated that mobile devices are a central part of their daily lives. This is great news for you – mobile apps for social media sites are the best way to reach your customers on the go, 24/7, wherever they are.
  • Create a desire or need for your products or services.
    When buyers get the sense that there is excitement surrounding what you offer, they are more likely to want to make a purchase. By updating customers about upcoming releases, flash sales, limited-time offers, or special promotions, the sense of urgency and buzz around your products and services will turn a customer’s interest into desire into need – into sales.
  • Incorporate a variety of content.
    When it comes to social media, you have countless options for uploading content. Photos, videos, blogs, quotes, articles, use them all! Create an interesting and unique shopping experience for your customers. Even sharing the content of your competitors can be useful, as it will draw the attention of their client base to your business.
  • (#)Hashtag!
    Don’t underestimate the power of a hashtag. Using a variety of general and specific hashtags will allow your business to stand out in any hashtag searches your potential customers are doing. Hashtags are especially useful for big events (#holidaysale) or special promotions (#freeshipping).
E-commerce via social media is becoming increasingly popular and is an opportunity small business should not ignore.
Source

Friday, 9 October 2015

Social Awareness Can – And Should – Be Challenging

click to return to the previous page



We know we need to speak to each generation in its own language, and that the current crop of philanthropists can be reached more easily with smartphone apps – so why, then, is it so difficult to build social awareness with this bunch?
Well, we forgot a key ingredient: fun. But fortunately, there are options out there reminding us.
Facebook offers games geared toward partnering with and beating friends’ high scores and who among us didn’t get sucked in to Words with Friends or some similar game in recent times?! And do you use Lumosity (brain exercise) or FitBit (to track your steps each day) and use either to measure your progress against friends? Even if not, you either heard of or participated in the ALS Ice Bucket Challenge – quite possibly the most viral campaign to grace our social landscape.
All of this adds up to two things – Challenging friends to do fun things works. It encourages even the most slacktivist activist to take action beyond just clicking “like” or sharing a social media post. And the more specific you are, the better.
Enter the Social Challenge Apps
There have been social challenge apps created to meet this need, focused on a variety of verticals:
Challenge Accepted offers social integration and focuses on challenging friends to do something sports or fitness-related or learning a new skill. Certain sub-sections online are entirely fitness-obsessed, and learning something new is admirable, so the app makes sense.
Klash and its kin, Bragster both helped users dare friends to perform various tasks. It appears the blush has faded from this rose though and you won’t see these bragging apps hanging around for long (unless they launch with a less annoying feel).
FightMe is an aggressive challenge app (hence the name, no doubt), with challenges including an anti-fur animal rights campaign with PETA gracing its pages.
And now there’s Challenged, a new app for IOS and Android, that turns social good on it’s well meaning head, by challenging participants to get involved and build excitement in a way that offers the potential for ALS virality. How so? Beyond building on users’ networks to allow them to challenge their friends to take on a task, there’s a definite “Pay it Forward” feel (and tagline). Also:
Some initial adopters are retailers. And that attracts users seeking to win something cool. Hotel Tonight wants to hear about a spontaneous trip and will award ten thousand dollars in travel credit, and Walgreens has issued a challenge for users to create twelve-second beauty tip video (to win beauty products).
It uses an already established influencer network. Because its parent company, Social Bet already has vast network of followers, the calls to action are more likely to get heard and amplified by existing influencers.
Can Challenged turn the slacktivists into actual activists? It has a good chance at beating the odds, as one of its first big challenges was #FuckCancer, and a current featured challenge is one you’ll likely be hearing about: #BreakingBatten.
It focuses on raising awareness around a neurodegenerative brain disease that’s very rare and has no cure, called Batten Disease. How are folks raising awareness? By breaking things and uploading it to the app hashtagged #BreakingBatten, of course! Watch here.
And who doesn’t find the thought of breaking things while helping little kids compelling? Does it move you? Well there are two little girls depending on your participation, so get to breaking something and hashtagging, friends!
If THAT isn’t enough to get folks moving, nothing will.


Saturday, 26 September 2015

3 Twitter Tips From The “Most Stalked” Brands

Want to learn from the best? These 20 brands are so good at content marketing, they are being stalked by their peers.
Here are 3 actionable Twitter tips from the best in the soft Twitter Tip: Use Hashtags To Boost Content Discovery
Microsoft knows how to work a hashtag to join the conversation surrounding trending topics on Twitter. For International Women’s Day and Women’s History Month, for example, Microsoft joined the #IWD2015 conversation with an embedded Twitter video:



 With 3.2K interactions, the tweet earned Microsoft 6X more engagement than their average tweet, as measured by the TrackMaven platform:
microsoft1
Image via TrackMaven, the Competitive Intelligence Platform for Digital Marketers.
Microsoft found similar success with their #hourofcode challenge. The tweets below both reaped 11X the brand’s average engagement on Twitter:  
microsoft2
Image via TrackMaven, the Competitive Intelligence Platform for Digital Marketers.
microsoft3
Image via TrackMaven, the Competitive Intelligence Platform for Digital Marketers.

HP Twitter Tip: Use Text Over Twitter Images To Maximize Message Visibility.







The #FindRalph campaign was a success; each tweet from the interactive campaign averaged far above the average engagement level for HP’s twitter account.
This tweet, for example, reaped 6X more Twitter interactions than HP’s average tweet!
Image via TrackMaven, the Competitive Intelligence Platform for Digital Marketers.
Image via TrackMaven, the Competitive Intelligence Platform for Digital Marketers.

Marketo Twitter Tip: Engage Your Audience By Asking A Question

As a company that markets to marketers, Marketo knows how to create content that captures their audience’s attention. (Read here for more psychology-backed content marketing tips).
The most effective tactic from Marketo’s Twitter feed? Asking a question! Marketo has mastered the art of inquisition via their Twitter feed. In fact, 4 out of Marketo’s top 10 tweets from the past year posed questions!

Image via TrackMaven, the Competitive Intelligence Platform for Digital Marketers.
Image via TrackMaven, the Competitive Intelligence Platform for Digital Marketers.
Image via TrackMaven, the Competitive Intelligence Platform for Digital Marketers.
Image via TrackMaven, the Competitive Intelligence Platform for Digital Marketers.
image: http://cdn.business2community.com/wp-content/uploads/2015/09/marketo4.png
marketo4

Want more content marketing tips for overhauling your content strategy? Get your copy of The Content Marketing Paradox Report!

Source

Tuesday, 7 April 2015

How to Use Hashtags [Infographic]

While you may have learned the symbol for pound as a child, that sign (#) today is called a hashtag.  And in the world of Social Media, it turns any word or phrase into a searchable link.  It is used so that users on Twitter, Facebook, Instagram and Google Plus can track and join discussions on topics based on hashtagged key words or phrases.
For example, if you watched the season finale of The Walking Dead Sunday (as I did)  and want to see what other fans thought about the end of Season 5 you can type #TheWalkingDeadSeason5  in the Twitter  or Facebook search box to follow the updates about the Season 5 finale, see what other fans thought – and  join the conversation.
The hashtag should not be confused with yet another symbol that has been hijacked by Social Media. The @ sign is used to “tag” a person/TV show page/etc.  (Using this sign makes people aware that you have tagged them and gives you the opportunity to send them a message.)
taylorswiftFor example if you want Taylor Swift to see a Tweet you would place @taylorswift13 in the Tweet and she would be notified there was a Tweet about her. However, if you wanted to talk to other fans about her music you would use the hashtag e.g.  #taylorswiftmusic.  The same rules apply to Facebook and Instagram.

Businesses, movies, TV shows, etc. create “official” hashtags to start the conversation; however, anyone can create a hashtag.  For example, if you wanted to start a conversation with other fans of Cheetos you could hashtag a post or tweet #cheetoloversonly and see if it sparks a conversation.
The basic rules of hashtags:  No spaces and no punctuation – and don’t make them too long. Also – don’t over use them…
While hashtags do the same thing on most platforms, there are a few differences. Here are some of the rules for specific platforms:
Facebook – Hashtags are relatively new to the site.  Facebook added hashtag support in June 2013.  It still hasn’t completely caught on, but users are including hashtags in updates. The ideal number of hashtags to have in an update is 1 to 2.  Clicking on a hashtag in an update will take you to a list of updates containing the hashtag.  Results are not limited to people in your network.
Twitter – This is where hashtags were born, way back to 2007. The first hashtag was used by Chris Messina, see it here.  Twitter uses hashtags to show specific topics and conversations.  Twitter shows “Trends” in the sidebar which suggests possible hashtags you might be interested in based on your Tweets.  You can also filter your results, requesting to see the most popular hashtags and posts from anyone on Twitter, or show hashtags only from the people you follow.
Instagram – Hashtags can be used on photos to share with more people; to discover new accounts to follow; and to gain new followers.  There are some Instagram-created hashtags, such as #ThrowbackThursday. Hashtags on Instagram are essentially used to maximize shares.
Google Plus – Hashtags in Google + show the original hashtag post as well as other posts with similar tags and keywords.  Google search allows users to search hashtags and displays the results on the right side of the screen.  You can also search for Facebook and Twitter hashtags in Google.
Here is a quick guide for #Hashtag use:

INFOGRAPHIC hashtags


Sources:

Source

Monday, 2 February 2015

How to Increase The Click-Through Rate on Your Tweets

How do you get someone to click on your links on Twitter?
This seems like one of the most pressing questions I see coming up day in day out. And rightly so. Figuring out how to attract more people that like what you are posting is one of the most important aspects of being successful on Twitter.
While a higher click-through rate is certainly not the only thing to be good at on Twitter, it can be a great basis of success. So without further ado, here are 15 of the best tips out there to guarantee a higher click rate.
get more clicks twitter

1. Learn to write persuasive tweets

Tweets are just like headlines. They need to attract attention and get the reader to read to click on the link. Your tweet needs to convince the reader that it’s worth his or her time to click on the link and read the content it leads to.
The best headlines are the ones that state a benefit and generate curiositythe same applies to the best tweets. You need to let the reader know that the content the link leads to will benefit them and try your best to get them curious. Also make them really easy to read—get rid of complicated words because people browse through tweets as quickly as they can and the easier a tweet is to read, the higher are the chances of them clicking on the link.
Here is an example of a recent Buffer Tweet that has attracted well over 150 clicks, as seen through Buffer’s social media management analytics:
buffer tweet example
For more information, the Buffer blog has some useful articles on how to write persuasive social media updates.

2. Focus on using the right keywords

People are always looking for good content on Twitter. They normally look for it in their Twitter feed. And if they don’t find what they are looking for, they will type down words in the Twitter search box and look for the latest tweets on that topic.
If you want your tweets to turn up during these searches, you need to add keywords to your tweets, keywords your audience will most likely search.
If you add keywords, your tweets will turn up in the search and this will most likely increase your click-through rate as it will increase the exposure your tweets get. I found this works extremely well with “How To’s” and “Guides” keywords. It also proves to give a great conversion.

3. Use hashtags thoughtfully

It helps to use a hashtag along with your tweet. People might search for hashtags instead of words in the search bar, as hashtags can lead to relevant tweets they are looking for—so use relevant hashtags in your post. For example, if you’re tweeting something about Twitter, you can use the hashtags #twitter, #sm or #socialmedia. If you’re tweeting about something on copywriting, use the hashtags #writing or #marketing, etc.
Using hashtags can make a huge difference on your CTR. An oft-cited study from Buddy Media found that adding hashtags can double the engagement on your tweet.
Someone who is extremely knowledgeable about retweets is @TweetSmarter, here is a great example:

4. Post at the right time, when most of your followers are online

Post at a time when it’s most likely that people are going to click on your tweets. Click-through rates are normally at their highest in the afternoon, according to Dan Zarrella. But these are just general stats for a general audience.
You need to figure out the time your target audience prefers. You can either do this by yourself by tweeting at different times and checking how many people click on your tweets by using a click tracking software like bit.ly or Buffer, or by using a service like SocialBro, which figures out your best times to Tweet.
Note SocialBro and Followerwonk each connect with Buffer so you can sync your ideal posting schedules.

5. Take part in Twitter chats

Take part in Twitter chats on subjects you specialize in, and share good content. Twitter chats are attended by both experts and people looking to learn more about the subject the chat covers. If you are an expert on that subject, this could be a great opportunity to increase your click-through rate.
Popular tweet chats are attended by many people and when you take part in these chats and share good content not only published by you but also by others, and if the attendees find it helpful, it could really increase your click-through rate. These people, who have just read your tweets and found them helpful, will take note of your work and follow you on Twitter and the next time they see your tweets they will want to read them.
So take part in popular Twitter chats and share content they will find helpful.
Here is a resource to find a Twitter chat on a topic and a day that might work for you.

6. Space out your tweets enough, so you don’t flood followers

In his webinar, Science of Time, Dan Zarrella points out that tweets that hadsufficient gaps between them had a higher click-through rate. Therefore, if you want to increase the CTR of your tweets, make sure you leave a time gap before and after you tweet them.
For example, if you want to post at 1 p.m., make sure you don’t tweet anything 30 minutes before this tweet and 30 minutes after this tweet.
This should help increase your click-through rate. Of course, Buffer is a great option to make spacing out your Tweets easier and never flooding your followers.

7. Connect your Twitter account with your other social accounts

Linking your accounts to one another is a useful way for people to find you on multiple networks and to engage with you where they’re most comfortable. If a potential LinkedIn connection sees that you’re on Twitter, it’s possible that they may click over to your profile and browse through your timeline, potentially boosting your clickthrough rate on your tweets.
To connect LinkedIn and Twitter, log in at LinkedIn and go to Settings > Manage Twitter Settings. In the pop-up box that appears, be sure to check the box for displaying your Twitter account on your LinkedIn profile.
linkedin settings
Your Twitter profile will then appear on your LinkedIn profile page.
linkedin-profile-twitter
When you add your Twitter account to your Linkedin profile, choose that you want to publish the same tweets you tweet on Twitter on Linkedin. This should help increase your click-through rate, as both your followers on Twitter and your connections on Linkedin will see your Tweets. Note: This functionality is no longer in place.
If you are interested in autoposting tweets to LinkedIn or other networks, you can test out automation tools like Zapier and IFTTT, which allow you to connect multiple services.
Of course, be wary here that you don’t over-automate.

8. Work on getting more followers

The more followers you have, the higher your click-through rate will be, as your tweets will be exposed to a larger audience directly. It would also be more likely that you will get more retweets which will lead to many more clicks on your tweets.
So work hard on getting more followers. Here’s a great post by Leo Widrich ongetting more followers.

9. Tweet only the best content you find

This might seem kind of obvious, yet making it a point to tweet only the most relevant content is crucial, I’ve found.
If you tweet some irrelevant or bad content and some of your followers visit it and it disappoints them – they will either unfollow you or stop clicking on your tweets. If you tweet good content and they find it helpful, they will want to read more from you. Build the trust with your community.
There is a big list of Twitter sharing ratios that might be helpful to consider for this, including the 4-1-1 method, the Golden Ratio, and the Rule of Thirds.

10. Write tweets between 120 and 130 characters:

Dan Zarrella published an excellent infographic, “How to Get More Clicks on Twitter“.
In his study, Zarrella found that tweets between the lengths of 120 and 130 characters had the highest click-through rates. So when you write tweets makes sure they are of this length.

11. Use words that encourage clicks

He also found that tweets that had the words “via,” “@,” “RT,” “Please,” and “Check” had the highest click-through rates, while those with the words “@addthis,” “marketing,” and “get glue” had lower CTR’s. Therefore, if you want higher click-through rates make sure you use the right words that increase click-through rates and avoid using the ones that don’t.

12. Tag others in your Tweets with “@username”

Tag others in your tweets, as the above tip shows that using the word “@” can increase your CTR and the best way to use “@” is by tagging someone in your tweet. Whenever you can, make it a point to tag someone in your tweet. This could be the author of the content or just the twitter account of the publisher.
Tagging others and adding a comment about the post can also help you make connections with people and get more followers as it has been pointed out on this post. This is a great way to show the thoughtfulness of your Tweet and make others curious about it.

13. Place the links early on in your Tweets

Zarrella also found that tweets in which the links appeared one quarter through the tweets had a higher click-through rate. Therefore, place your links earlier on in the tweet, instead of placing it at the end of the message as it’s usually done.

14. Tweet differently on weekends

The study also shows that tweets made on weekends i.e. Fridays, Saturdays, and Sundays had higher CTRs than those posted on the weekdays. The difference here however is that the frequency needs to be much lower as social streams are a lot slower too.
What I found to work great is to drop Tweeting frequency to only 2-3 tweets on weekends. It goes in line with Dan Zarrella’s research and doesn’t overwhelm your followers on a slower day of social news.

15. Check and analyze the results of your clicks

These are just some tips on how to increase your click-through rate. This can vary from person to person. It all depends upon your audience. You might have a different day, time, etc. on which you have a higher click-through rate. The best thing to do is check your results.
There are many great services like BufferSocialBro, or Tweriod that can help you do that. Your results will help you learn the best time to tweet at, in order to increase your click-through rate and make sure you reach your audience.
Here is a set of results from the Buffer analytics dashboard. It shows you which types of posts are performing better very easily:
buffer analytics

Over to you

Have you got some tips to increase CTR? Would you like to share them with us? Please leave your tips in the comments below.